Approval from WhatsApp/Meta
Get easily approval from Meta for your templates
Start Business Verification
This process includes verifying the business phone number that you are going to use
Integrate the WhatsApp API
Integrate the WhatsApp Business API into your existing systems to start messaging
Why deploy WhatsApp Business API
From building funnels to decision-making customers, choose WhatsApp to drive conversations that convert and boost your sales like never before.
Load Management
Reduce traffic load on Call Center by moving calls to text on WhatsApp
Boost Agent Productivity
Improve agent productivity by letting agents handle more than 1 chat conversation at once
Enhance Customer Experience
Ensure quicker queries resolution, reduce wait times to boost Customer Experience & CSat Scores
Save Expenses
Reduce costs by moving from a synchronous channel to an affordable asynchronous channel
Offer Rich Experience
Share photos, documents, links etc. to offer customers a rich experience
Let Customers Multitask
Provide flexibility to customers to leave and re-enter the conversation, anytime or anywhere
Why Do Businesses Need WhatsApp Business API?
An effective tool utilized by many business organizations for informing your users about new offerings, such as discounts, promotions, coupons, product launch alerts, and other vital alerts.
You may link your business number with WhatsApp via the WhatsApp Business API service, acquire a verified and genuine firm WhatsApp Number for your company, and send all of your messages from that one number, which serves as a representative of your firm.
Businesses must, however, adhere to a few conditions in order to use the WhatsApp Business API.
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Two-Way Communication
Through chatbots, companies can communicate in real-time with clients on the WhatsApp platform thanks to the WhatsApp Business API.
Message Templates
Businesses can create predefined message templates according to their need. But all message templates need to be pre-approved by WhatsApp.
Media Sharing
Businesses can share media files, including images, videos, & documents, with customers. This feature is useful for showcasing products & services etc.
CRM Integration
The API can be integrated with customer relationship management (CRM) systems, enabling businesses to manage and track customer interactions efficiently.
Frequently Asked Questions
One of the most popular messaging services in the world, WhatsApp, now has a platform that enables companies to interact with their clients using WhatsApp. Businesses may automate and simplify their client communication using a variety of tools and capabilities made available by the API, including the ability to construct specialized workflows, create and send automated messages, respond to customer support requests, and handle consumer questions.
Businesses can handle their WhatsApp communications with clients using the free mobile app WhatsApp Business. It gives companies access to fundamental tools including making a profile for their firm, messaging clients, and getting message templates.
Contrarily, WhatsApp Business API is a paid platform that enables companies to automate client contact by integrating WhatsApp messaging into their systems. Advanced capabilities like automated communications, customer assistance, and personalized processes are made available to enterprises.
Yes, it is possible to do e-commerce on WhatsApp through the use of WhatsApp Business API. With this API, businesses can integrate WhatsApp messaging into their e-commerce platforms, and use it to communicate with customers and process orders.
